Rajabaji Privacy Policy — Your Data, Your Rights

1 Introduction

This privacy policy describes how rajabaji collects, uses, stores, and protects the personal data of players who register and use the rajabaji platform at rajabaji.top. It applies to all users of the platform, including visitors who browse without registering and registered players who actively use rajabaji's gaming and payment services.

Rajabaji is committed to handling your personal data responsibly and transparently. This policy is written in plain language so that every player in Bangladesh can understand exactly what happens to their information when they use rajabaji. If anything in this policy is unclear, the rajabaji support team is available 24/7 to answer your questions.

By registering on rajabaji, you acknowledge that you have read and understood this privacy policy. This policy should be read alongside rajabaji's Terms and Conditions, which are available at rajabaji.top/terms-conditions.

2 Data We Collect

Rajabaji collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information received from third-party services such as payment processors.

3 How We Use Your Data

Every piece of data rajabaji collects is used for a specific, legitimate purpose. Rajabaji does not use your data for purposes beyond those listed below without first obtaining your explicit consent.

• Account Management: To create, maintain, and secure your rajabaji account, including verifying your identity and age.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Platform Operation: To deliver the games and services available on rajabaji, including personalising your experience based on your gameplay history.
• Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
• Responsible Gaming: To monitor gameplay patterns and identify players who may be experiencing problem gambling, so that appropriate support can be offered.
• Customer Support: To respond to your queries, complaints, and requests via live chat and email.
• Legal Compliance: To comply with applicable laws and regulatory requirements, including anti-money laundering obligations.
• Marketing (with consent): To send promotional offers and updates to players who have opted in to receive marketing communications from rajabaji.

4 Data Sharing

Rajabaji does not sell, rent, or trade your personal data. Data is shared with third parties only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment Processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable financial regulations.
• Identity Verification Services: Where rajabaji is required to verify your identity, your identity documents may be shared with a third-party verification provider. This data is used solely for verification purposes.
• Game Providers: Some games on rajabaji are provided by third-party game studios. These providers may receive anonymised gameplay data for the purpose of game performance monitoring. No personally identifiable information is shared with game providers.
• Legal Authorities: Rajabaji may be required to disclose personal data to law enforcement or regulatory authorities where required by applicable law. Rajabaji will only do so to the extent legally required and will notify affected players where permitted.

5 Cookies and Tracking

Rajabaji uses cookies and similar technologies to operate the platform, remember your preferences, and improve your experience. Cookies are small text files stored on your device when you visit rajabaji.top.

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled without affecting platform functionality.
• Functional Cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
• Analytics Cookies: Help rajabaji understand how players use the platform so that improvements can be made. Data collected through analytics cookies is aggregated and anonymised — it cannot be used to identify individual players.

Rajabaji does not use advertising cookies or allow third-party advertisers to place cookies on the platform. You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from accessing certain features of rajabaji.

6 Data Retention

Rajabaji retains your personal data for as long as your account is active and for a defined period after account closure, as required by applicable law and legitimate business needs. The specific retention periods that apply to different categories of data are as follows:

• Account and Identity Data: Retained for the duration of your account and for five years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction Records: Retained for five years from the date of each transaction, as required by financial regulations.
• Gameplay Data: Retained for two years from the date of each gaming session, used for responsible gaming monitoring and dispute resolution.
• Support Communications: Retained for two years from the date of the last interaction, used for quality assurance and dispute resolution.
• Technical and Usage Data: Retained for 12 months on a rolling basis, used for platform security and performance monitoring.

Once the applicable retention period expires, rajabaji securely deletes or anonymises your data so that it can no longer be associated with you as an individual. If you request account deletion before the end of a retention period, rajabaji will delete all data that is not subject to a legal retention obligation.

7 Data Security

Rajabaji takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure.

• All data transmitted between your device and rajabaji is encrypted using SSL/TLS protocols.
• Rajabaji's servers are hosted in secure data centres with physical and logical access controls.
• Access to personal data within rajabaji is restricted to staff who need it to perform their job functions, and is governed by strict internal access controls.
• Rajabaji conducts regular security assessments and penetration testing to identify and address vulnerabilities.
• Payment data is handled in accordance with applicable financial security standards and is never stored in full on rajabaji's servers.

8 Your Privacy Rights

As a rajabaji player, you have the following rights over your personal data. Rajabaji will respond to all valid requests within a reasonable timeframe, typically within 30 days.

To exercise any of these rights, contact rajabaji's support team via live chat or email at [email protected]. Rajabaji may need to verify your identity before processing your request to ensure that data is not disclosed to the wrong person.

9 Minors and Age Verification

Rajabaji's platform is strictly for adults aged 18 and over. Rajabaji does not knowingly collect personal data from anyone under the age of 18. If rajabaji discovers that a registered account belongs to a minor, the account will be immediately suspended, all data associated with the account will be deleted, and any funds held will be returned to the payment source.

Rajabaji uses age verification checks during the registration process and reserves the right to request identity documents to confirm a player's age at any time. If you believe that a minor has registered on rajabaji, please contact the support team immediately so that the account can be investigated and closed.

10 Marketing Communications

Rajabaji only sends promotional emails, SMS messages, and in-platform notifications to players who have explicitly opted in to receive marketing communications. Opting in is voluntary and can be done during registration or at any time from your account settings.

You can withdraw your marketing consent at any time by:

• Updating your communication preferences in your rajabaji account settings.
• Clicking the unsubscribe link in any marketing email from rajabaji.
• Contacting rajabaji support via live chat or email and requesting to be removed from marketing lists.

Withdrawing marketing consent does not affect your ability to use the rajabaji platform or receive service-related communications such as transaction confirmations, security alerts, and support responses. These operational communications are sent regardless of your marketing preferences because they are necessary to operate your account.

11 Changes to This Policy

Rajabaji may update this privacy policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how rajabaji handles your personal data, registered players will be notified via email or in-platform notification before the changes take effect. Continued use of rajabaji after the effective date of any changes constitutes acceptance of the updated privacy policy.

12 Contact Us

If you have any questions about this privacy policy, want to exercise your data rights, or have a concern about how rajabaji has handled your personal data, please get in touch with the support team:

• Live Chat: Available directly from the rajabaji platform — the fastest way to reach the team, available 24/7.
• Email: [email protected] — for formal privacy requests or detailed queries. Rajabaji aims to respond within 24 hours.

When submitting a data rights request, please include your registered mobile number or email address so that rajabaji can verify your identity and locate your account. All privacy-related communications are handled confidentially by rajabaji's support team.